A Lackluster Countertop in Chicago, IL, Now Has a Gorgeous Gleam Thanks to Our Stone Polishing Services

October 04, 2023

Natural stone surfaces are superb and can give any house a stylish look. However, they are not impervious to damage, and over time, they can lose their appeal. Depending on the issue, common methods can be ineffective, and when this happens, the chore becomes troublesome. A resident from Chicago, IL, had a gorgeous granite countertop. She loved the surface, but recently, she noticed it looked dull and unsightly. The owner was not happy with this situation, and she tried to solve the problem with regular cleaning. Unfortunately, there was no improvement. Frustrated with the negative outcome, the owner decided to look for professional assistance.


Thankfully, a quick internet search led her to Sir Grout Chicago. She typed stone polishing services in Chicago, Illinois, on her search engine, and at the top results, she found a link to our website. After browsing our site, reading some of our blogs, and going through the positive testimonials we have received, she was convinced we were the right choice. Hoping to solve her problem quickly, she clicked on the "Schedule a Free Quote" button and asked for a free evaluation.

Shortly after receiving her request, we arrived to inspect the surface. The owner was expecting our visit, so she welcomed us and we started the in-home consultation. As we entered the kitchen, we noticed the granite countertop had a lackluster appearance. The stone had endured constant wear and tear, and it was etched, losing its natural shine. Improper cleaning methods, harsh substances, or liquid spills can cause these problems. With a closer look, we found another issue: the granite was unsealed. We explained the stone was exposed and it could absorb all sorts of external agents. To prevent further degradation and future damage, it was necessary to apply a special sealant.

Upon reaching a conclusion, we had the information we required to discuss a solution with the owner. Since regular cleaning wouldn't be effective, and the surface needed professional attention, we offered our stone polishing services. With our high-end equipment and top-of-the-line process, we would address the problems, restore the stone, and give the granite a beautiful finish. The owner was happy with the assessment, and the offer was within her expectations, so she decided to hire us for the job.

A few days later, we returned to begin the restoration. For optimal results, our process follows a series of thorough steps. First, we deep cleaned the surface with our stone-safe cleaner. Our exclusive product is made with high-quality ingredients and it doesn't leave a residue, so it won't cause any damage to the granite. When the countertop was spotless, it was time to hone the stone.

With this procedure, we would address all the damage. To accomplish this task, we prepared our diamond honing pads, and ran several sets, each with increased levels of grit. We continued grinding until there was no sign of deterioration. After honing, the stone acquires a matte finish, so polishing is necessary to make it shine. The owner requested a reflective surface, so we ground using a series of abrasive materials and special powders, achieving the desired gloss. For the final step, we sealed the surface.

To give the stone full protection, we applied a coating of our top-notch sealer. Our exclusive product blocks the absorption of liquids and wards off dirt, grime, and other external agents, minimizing decay. It also makes cleaning routines easy and fast by reducing the need for excessive scrubbing. When the surface is sealed, it's enhanced with a renewed appearance, and with proper care, the coating can last for a long time. As expected, the restoration was successful, all the issues had been rectified, and the granite countertop had been fully revamped.

We were ready to call our client and show her our accomplishment. The owner loved the shiny surface. She was beyond thrilled because the countertop looked amazing, better than she had imagined. Before we left, she thanked us and assured us she would recommend Sir Grout Chicago to everyone.

Granite surfaces are a great choice for any area in the house, offering style, beauty, and durability. However, the stone is susceptible to damage, and it requires proper maintenance. Following our recommendations is the best way to prevent deterioration. We suggested setting up a weekly cleaning routine using only pH-neutral, soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike store-bought cleaners, our product offers many benefits, and it's undoubtedly the best option in the market. It is also non-toxic and safe for everyone in the house, including pets.

We don't recommend using soap-based cleaners or substances with acidic properties. These products contain harsh agents that can harm the granite, causing dull spots, etching, and several other issues. Make sure to keep the surface dry using a towel or a terry cloth, and never leave liquid spills lingering for long periods of time. Don't use abrasive tools because they can scratch the stone. Likewise, use a cutting board while preparing food with a knife, and avoid placing hot items like pots directly on the surface.

Do you want to give your dull granite surface a renewed appearance? Don't worry, Sir Grout Chicago's stone polishing experts are here to help. Don't wait any longer and contact us today by calling (773) 923-2084 or by clicking on the "Schedule a Free Quote" button for a free in-home consultation. If you would like to see more, check out our picture gallery, and please be sure to subscribe to our newsletter to keep up to date with our latest info and promotions.