Chicago Stone Polishing: Outstanding Restoration Process Give Marble Countertops a Gorgeous New Finish

August 15, 2023

Natural stone surfaces like marble commonly have a polished, glossy finish when newly installed. This feature is a natural property of the stone and can enhance the look of any surface. However, it is important to keep in mind that any surface equipped with this material requires proper maintenance. Marble is vulnerable to acidic and harsh substances. When spills of these liquids dry on the surface, they produce a negative reaction known as etching.


This causes dull spots that degrade the lustrous appeal of the stone. These damages can only be removed with a special stone polishing process. For this procedure, experts use high-grade honing pads to smooth the surface and give the stone a renewed look. Polishing is necessary if the owner wants a shiny, reflective finish. These processes require professional equipment and knowledge in hard surface restoration.

A homeowner from Chicago contacted us because his marble countertops were in poor condition. At first, the stone looked astonishing. It has a glossy finish that gave the house an elegant look. Unfortunately, the surfaces received heavy daily use. As a result, dull spots, scratches, and stains appeared on the stone. He was not pleased with this situation, so he tried using some products a DIY guide recommended. However, this only caused negative results. After considering her options, he decided to hire professionals. One of his friends told him about our Chicago stone polishing service. He called us and asked for a free in-home consultation.

We arrived at his house to assess the condition of the countertops. The owner greeted us and after a brief introduction, we started the inspection. We noticed the marble had lost its appeal. The surface suffered heavy wear and tear and the stone had a lackluster appearance. We also spotted stains and scratches. We told the owner that leaving spills on the countertops for long periods of time etched the stone and caused the deterioration. Marble is highly susceptible to these kinds of damages. When these blemishes affect the surface, it is necessary to perform proper maintenance and use professional tools for full restoration.

For the solution, we offered a stone polishing service. With this procedure, we would give the surface a new finish and get rid of all the damages. We assured the owner his countertops would look radiant and gorgeous when we were finished. He accepted our offer and hired us.

A few days later, we returned to restore the countertops. In order to achieve the best results possible, we must follow a series of steps and use our high-end equipment. We started by cleaning the surface using our stone-safe product and a high-speed scrubber. Our cleaner won't cause any damage to the marble and it has an enhanced formula that can help inhibit the growth of bacteria and fungi for an extended period of time after application. After that, we needed to hone the stone. We ran three sets of honing pads, each with an increased level of grit and grinded until all blemishes and damages were removed. To achieve the finish the owner requested, we continued with the polishing process. To polish the marble, we grinded using abrasive materials and special powders. When we finished, the countertop had a glossy new finish.

We thoroughly worked on the countertops and successfully removed all the stains and scratches. The surfaces looked beautiful and renewed. We showed our client the outcome of our work. He loved the shiny finish we gave to the marble. The owner couldn't believe this outstanding restoration had been cost-effective and it hadn't taken much time. After thanking us, he said our performance had gone beyond her expectations. He assured us that he would certainly recommend our services to everyone he knows.

Before leaving, we always take time to teach our clients how to perform safer and more effective maintenance. We gave the owner some suggestions that will help keep the countertops in great condition. We recommended setting up a weekly cleaning routine. For better results, use only pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residue and has ingredients that provides protection against bacteria and fungi. Additionally, it is non-toxic and safe for everyone in the house, including pets. Do not use soap-based cleaners because they leave residue that can stain the stone. We don't recommend acidic cleaners either. These products are harsh and produce negative effects like etching.

It is also important to keep the countertops as dry as possible. Do not leave spills lingering for long periods of time. Soak them up them immediately using a paper towel or a terry cloth rag. We don't recommend using abrasive tools like steel wools because they can scratch the stone. Additionally, protect the countertop from hot pots, pans, and food dishes using trivets that allow airflow under the hot item. Excessive heat can cause a thermal shock and may crack the stone. To prevent scratches, do not chop or slice anything directly on the countertop. Always use a cutting board.

Another successful job proves our certified technicians can restore your damaged natural stone countertops safe and efficiently. Our stone polishing process can give any surface a gorgeous, brand-new look. We provide qualified services that will make your stone beautiful once again. As a leading company in the hard surface restoration industry, we have cost-effective and reliable solutions at your disposal. Don't hesitate to call us at (773) 923-2084 or by filling out our "Request a Quote" form for a free in-home consultation. Also, please subscribe to our newsletter and keep up to date with our latest info and promotions.

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