This Floor in Gurnee, IL, Has a New Look Thanks to Our Grout Sealing Process

December 03, 2023

Floors in commercial properties endure heavy wear and tear, so keeping them in good shape can be challenging. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help.


The owner of a commercial property in Gurnee, IL, needed our assistance to restore his dingy floor. The staff cleaned the area regularly, but they were disappointed to see the surface still looked dull and unappealing. After considering his options, the owner decided to look for professional assistance. Shortly after, he spoke with one of his friends who recommended our grout sealing services in Gurnee, Illinois, saying we were the best in town.

He visited our user-friendly website and was happy to see all the available information. He then read a few of our blog posts and browsed our picture gallery, which gave him the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for him.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues on the floor and noticed the surface was in poor condition, the grout had darkened, and it wasn't adequately sealed. This had caused staining, discoloration, and grout decay.

After discussing our assessment with the owner, we suggested the best solution to address the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told him we would rectify the damage, color seal the grout to revamp its color, and ensure the surface would be protected for a long time.

We gave him a no-obligation quote detailing the work we would perform. The owner was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for him.

We arrived on the appointed day and time, ready to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and proceeded with our multi-step process, letting the owner know we were available to answer all his questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we had already explained to the client that what makes our ColorSeal stand out is that it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look.

After cleaning up, we invited the owner to see the results. Our client was thrilled because the surface looked great and the process had been efficient, cost-effective, and fast. He thanked us for a job that exceeded his expectations and promised to recommend our services to family and friends with any hard surface-related issues like him. He also mentioned he would leave a five-star review on Google and inquired about our commercial maintenance programs to schedule regular visits.

Before leaving, we gave the cleaning staff some recommendations and helpful tips for better maintenance. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told the owner our product delivers outstanding results, and because it's non-toxic, it won't harm anyone, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told the staff to avoid rinsing mops in dirty water when cleaning and to avoid using abrasive tools because they can scratch the tiles.

Ready to have beautiful surfaces in your business? Sir Grout Chicago has the expertise to clean and restore all the hard surfaces in your property to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (773) 923-2084 or by using our online scheduling option to schedule a free quote.