A Granite Countertop in Chicago, IL, Has a Beautiful Shine After Our Stone Polishing Service

May 14, 2024

Granite is a beautiful natural stone, ideal for any surface in the home, but it is prone to deterioration and can become dull and unappealing without proper care. In many cases, professional assistance is necessary to restore long-term damage caused by wear and tear or harsh cleaning products. We recently received a request from a client in Chicago, IL, who was experiencing a similar problem.


She had a gorgeous granite countertop, but she was unhappy because the surface had lost its shine and beauty over the years. After trying some DIY guides that didn't provide the results she was hoping for, she decided to seek professional assistance. She went online and searched for stone polishing services in Chicago, Illinois, and found a link to our website at the top of Google's results.

On our user-friendly site, she read a few of our blog posts and browsed our picture gallery, which convinced her we could restore her countertop. Happy with her research, she requested a free evaluation at her convenience by filling out our online scheduler.

Our company vehicles and equipment are meticulously maintained and identified, ensuring our customers can easily recognize us when we arrive. Dressed in sharp uniforms and equipped with the knowledge and expertise to restore any surface, we met the owner and began the in-home consultation.

The granite surface appeared to be in poor condition, with various stains and a lackluster appearance. We explained to the owner that this issue could be a result of improper maintenance using harsh chemicals or leaving acidic substances to dry on the surface, which can cause stains and dullness. Moreover, we noticed that the surface was not adequately sealed, which can lead to further damage and deterioration over time.

After sharing our observations with the owner, we suggested the best solution to fix the problems and restore the floor. We recommend our stone cleaning, honing, and polishing service, using professional-grade equipment and Sir Grout's proprietary products, which are the safest, and most advanced on the market. We assured her we would repair the damage, shield and enhance the stone, and bring back the shine to the granite countertop.

We provided a no-obligation quote and a detailed outline of the work we would do. She was happy with the reasonable quote and promptly requested to schedule the job on a future day and time that was convenient for her.

Sir Grout is committed to fulfilling its promises and providing a safe environment for all. We take pride in treating our client's home as if it were our own, from the moment we provide a free quote until the finished product. When we returned to begin the job, we made sure to protect the area while we worked and proceeded with our restoration process, keeping the homeowner informed and answering all her questions.

We started by cleaning the surface using a high-speed scrubber and our exclusive cleaner. Our product is stone-safe, crafted with high-quality ingredients that won't leave a residue or damage the surface.

Next, we honed the stone using low-grit diamond pads. We slowly increased the level of grit until the damage on the surface was completely removed. Honing gives the surface a matte finish, so polishing is necessary to bring back its shine. We continued grinding using high-end polishing powders to achieve this goal.

To finish the job, we sealed the surface with an impregnating sealant that protects natural stone against spills, water, etch marks, and stains. Our sealer also enhances the beauty of the granite, and with proper care, it can last for a long time.

As we completed all the steps, we cleaned up and invited our client to inspect the results. The owner loved the shiny surface and she was delighted because her granite countertop was beautiful once again.

She expressed her gratitude for a job that exceeded her expectations and promised to recommend our services to family and friends experiencing similar hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's exceptional products and services.

Before leaving, we always make sure to give our clients some recommendations and helpful tips for better maintenance. We recommended a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our product is not harmful to the stone, delivers outstanding results, and because it's non-toxic, it's safe for everyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the granite and leave a residue that can dry on the surface, leading to discoloration, staining, and other issues like etching. It is also important to keep the surface dry using paper towels or terry cloths and to avoid using abrasive tools because they can scratch the stone.

Is your natural stone surface dull and unappealing? Don't worry, Sir Grout Chicago has the expertise to bring back the beauty to all the hard surfaces in your home and make future maintenance less hassle. Contact us today by calling (773) 923-2084 or by using our online scheduling option to schedule a free quote.