Our Grout Sealing Service Proved to be an Excellent Cost-Effective Alternative to a Full Shower Renovation for This Client in Chicago, IL

January 28, 2019

Due to their very nature, showers make leaks harder to spot until there's widespread damage. Water leaks can ruin drywall, lift tiles, and warp subfloors. For this reason, it's best not to take shower maintenance lightly. A homeowner in Chicago, IL learned this the hard way. He had a busy schedule so he couldn't take proper care of his master shower. Even though he noticed the grout lines didn't look quite right, he thought a thorough cleaning would be enough to get them back in shape. What he didn't know was water had begun to seep into the grout lines. Over time, water leaked into the shower's subfloor and caused the tiles to come loose.


The homeowner went online to find what might have caused the problem. After browsing several websites, he learned that when it comes to showers, grout must be kept sealed to prevent water from seeping into the floor and walls. The shower's grout had not been sealed in months, which explained why the surface was in awful shape. The homeowner knew the best course of action was leaving the shower in the hands of professionals, so he searched for Chicago Grout Sealing experts to find a reputable local hard surface restoration company. He found our website within the top results, and after seeing some of the testimonials and reviews left by previous customers, he called to schedule a free in-home consultation.

On the agreed date, our experts visited the customer's house to assess the problem. Upon arriving at the scene, our team noticed the majority of the tiles had come loose and the grout lines were heavily cracked. Mold had also started growing beneath some of the tiles. Our crew explained to the homeowner that these were some of the most common problems caused by severe water leakage. Luckily, even though the shower floor was badly damaged, our experts had arrived just in time to help the homeowner avoid a complete tear-out of the surface.

To solve the problem, our team offered the customer a three-step procedure to restore the shower. First, they would remove the mold beneath the tiles with a vapor steam cleaner. Second, they would take the shower floor apart and put it back together with epoxy grout. For the third and final step, they would reinforce the grout lines with our flagship sealant, epoxy ColorSeal. These procedures would restore the appearance of the shower and make it completely waterproof. Confident in our crew's ability to restore the shower, the client agreed to the service.


Later that week, our experts returned to the customer's home to perform the service. First, they removed the mold beneath the tiles. To do this, our experts extracted the tiles and sprayed the affected areas with a pH-neutral cleaner. This cleaner is safe for both tile and grout. It also contains enhanced properties that help inhibit the growth of mold. Next, they used a vapor steam cleaner to eliminate the mold.

Second, our techs used epoxy grout to fill the spots where the tiles had been removed. This type of grout is waterproof and protects the shower's fixtures against water, dirt, mold, mildew, and other external agents. After our team carefully placed the tiles and regrouted the entire surface, they moved onto the final step, the application of our proprietary sealant, epoxy ColorSeal. Not only does this high-quality sealant have the same properties as our epoxy grout, it also comes in many desired colors, which in this case was white as requested by the customer.

After they finished, our team let the customer see the results. He was thrilled. His shower had changed for the better. He thanked our techs for helping him save thousands of dollars and said he would recommend our services to anyone in need of a hard surface restoration service.

Prior to leaving, our specialists gave the homeowner a few care tips to keep the shower looking great. First, they recommended cleaning once a week with a pH-neutral grout-safe cleaner like Sir Grout's Natural Hard Surface Cleaner. This cleaner keeps surfaces clean and does not wear out the grout's sealant. Second, they suggested keeping the enclosure well-ventilated and wiping away the excess water with a dry cloth after every shower to prevent water seepage and mold growth.

Are the grout lines in your shower in dire need of a restoration? Sir Grout Chicago has all the necessary tools and expertise to offer you the best grout sealing services in Chicago. Call us at (773) 923-2084 or fill out the "Request a Quote" form at the bottom of this page to schedule a free in-home evaluation today. For more information about our services, products, and promotions make sure to subscribe to our newsletter.

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