Our Stone Polishing Service in Chicago, IL Brought This Dull Marble Floor Back to Life

August 26, 2019

Marble is a gorgeous natural stone. It brings elegance and style to any area where it is installed. Marble tiles are not only beautiful, they are also exceptionally durable and sturdy. For this reason, they are ideal for places subjected to heavy use like bathrooms. There are, however, some factors to consider. For instance, this type of stone requires a high-level of maintenance because it has a porous composition. This means it's vulnerable to acidic substances and harsh chemicals. Using products with these properties on the surface can produce dull spots. This negative effect is known as etching, and when this happens, the stone loses its natural appeal and luster.


Recently, we got a call from a married couple in Chicago. They always made sure to take proper care of their property, going as far as doing a home inspection every year to determine what need to be repaired or restored. This time around, they decided it was time to have their discolored marble bathroom floor cleaned and polished. They knew they needed professional help, so they went online and searched for stone polishing experts in Chicago, IL.

After performing the online search, they noticed Sir Grout Chicago's stone polishing service appeared among the top search results. The homeowner's wife had already heard about our services from her older brother, who lives nearby. Her brother had hired our services a few months prior because he needed the granite countertops in his kitchen restored. Back then, her brother advised her to hire our services, assuring her she wouldn't regret it. Following his advice, the couple called us to schedule a free in-home assessment.

Our team of hard surface restoration experts arrived at the client's home a few days later to inspect the bathroom floor. It didn't take them long to realize that the homeowners had used different cleaners on the floor try to restore it to its former appearance. Unfortunately, most commercial products are not suitable for natural stone, so their cleaning attempts only made matters worse. Luckily, a stone honing and polishing service would be enough to bring the marble's shine back. The couple was relieved when they learned the floor could be restored. In their eyes, the damage on the stone tiles looked permanent. Our specialists assured the homeowners that the damage was done at a surface level, so honing the stone would make the etch marks disappear. Feeling confident in our ability to get the floor back in shape, they agreed to the service.

The next day, our team returned to the client's home to perform the service. Our techs began the cleaning process by soaking the floor with a pH-neutral stone cleaner. This cleaner is safe for natural stone. It also contains enhanced properties that help inhibit the growth of bacteria, fungi, mold and microorganisms. Next, our experts rinsed the cleaner off with a high-speed scrubber to remove the excess dirt from the stone tiles. Once they finished cleaning, our specialists honed the marble floor using a low-grit diamond pad to remove the etch marks and other signs of damage. After they finished honing the surface, they used a buffer to polish the floor. This procedure gave the natural stone a lovely glossy finish.

To finish, our specialists coated the bathroom floor with Stone Armor, our proprietary sealant. This is an impregnating sealant protects stone tile and grout against water, stains, spills, mold, mildew, and other external agents. It also enhances the overall appearance of the surface.

The homeowners were impressed by the results. They kindly thanked our experts for bringing their marble floor back to life. After the service, our skilled technicians gave the couple a few recommendations on how to maintain the luster of their renewed surface. First, our crew advised them to avoid using store-bought cleaners and homemade recipes on the floor. Most of these cleaning solutions contain acids that damage natural stone. It's best to stick to pH-neutral stone-safe cleaners like Sir Grout's Natural Hard Surface Cleaner Cleaning the floor once a week using our proprietary product is more than enough to keep the surface looking great. It will also help prolong the effect of our sealant, Stone Armor. Second, they suggested keeping the surface dry to avoid water damage. To do this, the homeowners should use a dry cloth after every shower and cleaning session.

Are your marble surfaces plagued by etch marks? Don't worry, Sir Grout Chicago's experts can remove them for you. We're the leading experts in the field of hard surface restoration. Call us at (773) 923-2084 or fill out the "Request a Quote" form on this page to schedule a free in-home evaluation today. Also, don't forget to subscribe to our newsletter to keep up with our latest news and promotions.

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